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A beginner's guide to...

Train travel in Britain . . ..

How to travel by train from the UK to Europe and beyond...

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London to China & Japan by Trans-Siberian Railway

or silk route


London to India overland


London to Australia without flying


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Explore Europe with InterRail


Taking your car: Motorail


Non-flying Holidays by train


Ski holidays by train


London to Paris by Eurostar


The end of the real Orient Express?


The luxury Venice Simplon Orient Express


The scenic Swiss Glacier Express


Auckland-Wellington on The Overlander


NZ's most scenic train: The TranzAlpine


Canada's Rockies on the Rocky Mountaineer


Bridge over the River Kwai


Britain's most scenic train ride The West Highland Line


Scotland's cruise train The Royal Scotsman


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Buy UK train tickets online

    This form links to RailEasy.co.uk. 

    RailEasy offsets the CO2 emissions from each

    train journey they sell, via UK offsetting agency

    The Carbon Company.  More information

    Can't find any cheap fares?  Best fare finder

    Reservations open around 12 weeks in advance.

    Get an email alert when bookings open

 
  A train from London to Edinburgh about to leave Kings Cross station

Above:  A London to Edinburgh express about to leave Kings Cross station, under the magnificent arched roof completed in 1852.  London to Edinburgh trains run hourly & take just 4 hours 30 minutes centre to centre, with fares from less than £20 one-way...

 
 

 

Since 1995, Britain's rail network has been run by over 20 different private companies.  However, the government makes sure they work together as National Rail, with co-ordinated fares, ticketing & information.  You can find timetables & fares for all operators all on one website, and you can buy a ticket between any two stations, with tickets normally valid on any operator's trains.  This page is a quick guide to train travel within Britain.

On this page...

How to check train times & fares

How to buy train tickets online

Quick guide to British train fares

How to find the cheapest tickets

Which operators & routes can I use?

Save money with a railcard

Are the trains running on time?

Maps of the UK rail network

London bus & Underground info

Nationwide bus & taxi information

Ferry information

BritRail passes & Rail Rovers

Taking bikes on trains in the UK

Hotels & accommodation in Britain

 

On other pages...

London to Scotland by Caledonian Sleeper

London to Cornwall by Night Riviera sleeper

London to Jersey & Guernsey by train+ferry

London to the Isle of Man by train+ferry

London to Belfast by train+ferry

London to Dublin & Ireland by train+ferry

London to Paris & Brussels by Eurostar

London to Amsterdam by train+ferry or Eurostar

Train travel UK to anywhere in Europe...

Buying UK train tickets to connect with Eurostar

Britain's most scenic railway:  The West Highland Line

Scotland's cruise train:  The Royal Scotsman

First class on a GNER train from London to Edinburgh   Standard class on a GNER train from London to Edinburgh
First class seats on an express train from London to York & Edinburgh...   Standard class seating on the same 125mph express...

Sponsored links:

How to check train times & fares...

The best place to check train times & fares for any train journey in Britain is www.nationalrail.co.uk.  To check train times & fares by phone, call National Rail Enquiries on 0845 7 48 49 50 (or if you are overseas call +44 20 7278 5240).  Lines are open 24 hours a day and calls are charged at local rates.  www.nationalrail.co.uk & National Rail Enquiries are provided by the Association of Train Operating Companies (ATOC) on behalf of all train operators.  See below for a quick guide to the 3 types of train ticket What train operator & routes can I use with my ticket?

How to buy train tickets online...

You can buy train tickets online using any one of several websites:  The RailEasy online form above, www.thetrainline.com or www.nationalrail.co.uk www.nationalrail.co.uk doesn't sell tickets itself, but after answering your enquiry it will offer you a choice of all the ticket selling websites, including all the train companies' own websites.  See below for a quick guide to the 3 types of ticket.  All the train company sites are powered by TheTrainline.com for ticket sales, except for National Express East Coast which has its own system.  All the ticket retailing websites (including RailEasy & TheTrainline) sell the same tickets at the same prices, so choose any of them.  The only difference is in the booking fees:  www.thetrainline.com charges £1 for debit cards or £3.50 for credit cards, RailEasy charges £1.50 for debit cards or £2.61 for credit cards (but offsets the CO2 produced by your journey), and the train companies' own websites don't charge any fee at all, even the postage is free.  Tickets will be posted to any UK address, or you can collect them on departure from major railway stations, useful if you are booking at short notice or from overseas.  Alternatively, you can book by phone, there are a number of train operator telesales lines to choose from, all selling the same tickets at the same prices.  For example, call Virgin Trains on 0870 9080 107.

When do bookings open?  Reservations normally open around 12 weeks before departure, you can't buy tickets before then.  But here's a good idea:  Sign up for a free email 'ticket alert' when bookings open for the specific route you want, allowing you to snap up those cheap fares as soon as they are released (Tip:  It's worth trying later in the day if you don't immediately see any cheap deals available).  To sign up for an alert, go to www.thetrainline.com, click 'Gadgets & Tools' top right, then click 'Ticket alert' or just click this link.  Some other train companies also offer this service.

How to buy train tickets online, if you live outside the UK...

If you live in the USA, Canada, Australia, New Zealand, Singapore etc, beware of agencies in your home country selling point-to-point tickets at inflated prices.  For short distances it's best just to buy a ticket at the station and hop on.  For long distances you can also do this, as advance reservation is never compulsory on any British train, but the big advantage in pre-booking is that on long-distance routes you can usually find much cheaper advance-purchase 'Advance' fares. Remember that bookings normally open 9-12 weeks before departure, you can't book before then.  To buy train tickets at genuine UK prices from overseas:

  • Use the RailEasy booking form at the top of this page.  RailEasy will accept non-UK credit cards as well as UK ones.  They won't send tickets overseas, but simply select the option to collect your tickets from the self-service ticket machines located at most major British stations, including all the main London ones.  You can also book at www.thetrainline.com, who will now also accept non-UK credit cards.  Their best fare finder is a good way to find the dates with the very cheapest advance-purchase fares.

  • If you have problems booking online, you can check fares and availability at www.nationalrail.co.uk, then buy the same tickets at exactly the same prices via an international phone call, for example to Virgin Trains telesales line on +44 870 9080 107.

  • You may find this helps:  Quick guide to the 3 types of train ticket

  • Using this advice, one seat61 correspondent avoided a $183 (£90) London-Edinburgh fare by calling Virgin from overseas, buying a £14 ($28) cheap fare instead! 

How to find the cheapest train tickets...

Train fares have a reputation for being complicated, but the Quick guide to the 3 types of train ticket further down this page will make it simple.  If you book in advance on a 'no refunds' basis you can find some great fares for inter-city train journeys.  Here are some examples:

Cheap train fares...

 
 
 

How to find these cheap fares...

1.  Book in advance, the earlier you book the more likely you are to find the cheaper fares still available.  You can buy these tickets either online or by phone or at a station, but buying online is easiest.

2.  You can buy Advance fares a maximum of 12 weeks ahead, though it is sometimes less than this.  If reservations aren't yet open for your date of travel, sign up for an automatic 'ticket alert' from TheTrainline.com and they'll email you the moment bookings open.

3.  Like budget airline fares, Advance fares vary in price from train to train & day to day, so hunt around for the cheapest train.  Obviously, Wednesday lunchtime is usually cheaper than Friday or Sunday afternoon... 

4. If you can't find any cheap Advance fares on the date & time you want, use the 'Best Fare Finder' at www.thetrainline.com to track down the dates & times of day with the cheapest fares...

5.  Advance fares are only valid on the train you've booked, no refunds, only limited changes to travel plans allowed...  If you want flexibility, you'll need an Off-Peak or Anytime fare instead.

6.  Bookings for Advance fares closes at 18:59 the day before travel.  In practice they remove any remaining Advance fares at 23:59 on many routes, so it's worth trying even if you've just missed the deadline!

Top tip:  Consider getting a railcard if you're under 26, over 60, or travel as a family, & get another 34% off.

 
 
Cheapest available one-way 'Advance' fares:
Journey: Fare starts at:
London - Edinburgh £16.50
London - Glasgow £16.50
London - Newcastle £14.00
London - Leeds £12.50
London - York £12.50
London - Sheffield £9
London - Manchester £8
London - Liverpool £8
London - Oxenholme (Lake District) £11

Railcards:  How to save money if you're under 26, over 60, travel as a family, or have a disability...

  • Railcards save you 34% off train fares if you're under 26 (16-25 Railcard), over 60 (Senior Railcard), a family or group of friends with at least one child (Family & Friends Railcard), or have certain types of disability (Disabled Person's Railcard).

  • Railcards cost £26 and give 34% off Anytime, Off-Peak & Advance fares on all National Rail train operators in the UK.

  • 3-year Railcards are now available, costing £65 and so saving money over three annual cards.

  • A railcard can pay for itself in just one or two long-distance journeys.  For example, an Off-Peak return London-Manchester costs around £65, so it's £43 return with a railcard, that's a £22 saving straight away.

  • 16-25 Railcards are for anyone between the ages of 16 & 25 (inclusive).  Buy online at www.16-25railcard.co.uk.  You get 34% off almost all rail fares, the one key restriction is that a minimum fare of £12 applies to Anytime or Off-Peak one-way or return tickets (but not Advance tickets) if you travel before 10am on Mondays-Fridays.  That's to stop people using it for commuter trips to work, and this restriction does not apply in July & August.

  • Senior Railcards are for anyone over 60.  Buy online at www.senior-railcard.co.uk, an get 34% off almost all rail fares.  The only restriction is that you can't use the card for journeys wholly within the London & Southeast area in the morning rush hour on Mondays-Fridays (that's to stop the card being used for London commuting and to avoid adding to overcrowding at these times).  See the website for more details.

  • Family & Friends Railcards are for small groups of up to 4 adults and 4 children.  You need not be related, as long as the party includes at least one child and all travels together.  One Family & Friends railcard gets 34% off all the adult fares in the group (adults of any age) & 60% off all the child fares in the group.  It can easily pay for itself in just one trip!  Buy online at www.family-railcard.co.uk.

  • www.disabledpersons-railcard.co.uk - see the website to see if you qualify.

  • For a summary of all railcards see www.railcard.co.uk.  If you're from overseas, you still qualify for a railcard if you meet the age (or family group) criteria, so can still save money on your train travel within the UK, but you will need to buy in person at a station when you get here as they won't send railcards overseas.  Railcards only give discounts on British train tickets, not for travel in Europe, or on Heathrow Express or Eurostar.


General train travel information:  www.nationalrail.co.uk

As well as online train times and fares, www.nationalrail.co.uk has:

  • details of any major disruption and a 'live departure board' system showing whether trains are running on time.

  • telephone numbers and addresses for lost property, travel assistance, current train running information, telesales and customer services departments for EVERY train operator in Britain.

  • general information for travelling on the UK national rail network.

  • links to each train operator's own website.


Are the trains running on time?  Are there any delays or engineering works?

  • Go to www.nationalrail.co.uk/ldb/ and enter the name of your station to see an online 'live departure board' showing train arrivals & departures in the next hour or two, and whether they are on time or not....


Buy in UK...

Buy in USA...

Maps of the UK rail network...


Train company websites...

  • See www.nationalrail.co.uk & click 'Train Companies & Maps' at the top for links to each train company's website plus each company's address & contact numbers.


London Underground & Bus information...


Need a taxi at the other end?

  • www.traintaxi.co.uk shows up to date phone numbers for taxi firms local to each UK railway station.  An excellent site!


Need a bus at the other end?

  • www.traveline.org.uk allows you to check local bus times across the UK, or you can call Traveline on 0871 200 22 33.  Traveline is a national initiative to make local travel information available on a single number nationwide.  All call centres open 08:00-20:00, some open longer.

  • www.transportdirect.co.uk is the new government transport information website, designed to give train, bus, road and air information for any journey within the UK.

  • There is a system called PLUSBUS, where for £2-£3 more than the normal train fare you can add unlimited bus travel within your origin and/or destination city.  So for example, instead of buying a normal return from London to Manchester for (say) £59, you can buy a return to "Manchester Plusbus" for just £2 or so more and get exactly the same train ticket but with unlimited free bus travel within central Manchester for the day added on.  See www.plusbus.info for details of the 200 towns and cities in which PLUSBUS operates, or just ask when you buy your train ticket.


Need a ferry at the other end?

For ferries to Ireland, France, Spain, Holland, Belgium, Denmark, Norway, Sweden, see the relevant country page.


Taking your bike?

Most trains carry bicycles (but almost never tandems), sometimes for free, sometimes for a small fee with advance reservation required.   There is an excellent summary of the bike arrangements on every train operator at www.atob.org.uk.  Alternatively, details can be found at www.nationalrail.co.uk and on individual train company websites.  For information on taking your bike on Eurostar and onward European trains, see the Taking your bike to Europe by train page.


BritRail passes for overseas visitorsBritRail passes (unlimited train travel for overseas visitors)...

If you  live overseas and plan to visit the UK, you can buy a 'BritRail' pass to explore Britain by train.  BritRail passes give unlimited train travel on all 20+ British train operators for various periods.

Is it worth buying a BritRail pass?  A pass is only worth it if you're going to make a number of long-distance train trips around Britain, so don't bother with a BritRail pass if all you're going to do is make one long-distance trip, or a number of relatively short trips.  For longer distances, a BritRail pass typically works out about the same as a normal 'Off-Peak' flexible ticket bought on the day of travel, it's more expensive than the cheaper 'Advance' tickets, but is far cheaper than the 'Anytime' tickets needed to travel in the Monday-Friday business peaks, see the 30-second guide to UK rail fares.  So if you want to make early starts on Monday-Fridays and have complete all-day flexibility, a BritRail pass is a great idea, but if you're prepared to avoid the Monday-Friday morning & afternoon business peaks, and especially if you book cheap tickets in advance at www.thetrainline.com on a no-refunds, no-changes-to-travel-plans basis, ordinary point-to-point tickets will be the same or cheaper than a pass.  Before investing in a BritRail pass, check that normal tickets wouldn't be cheaper for what you plan to do, using www.thetrainline.com or www.nationalrail.co.uk.

If you need hotel accommodation, click here.  For budget backpacker hostels across the UK, see www.hostelbookers.com.  BritRail passes are not available to UK residents.


Rail Rovers (unlimited train travel for UK citizens)...

If you're a UK resident, Rail Rovers give unlimited travel over all or selected parts of the British rail network, see www.nationalrail.co.uk/promotions.  There are rail rovers covering the whole network or just certain areas.  The All-Line Rail Rover gives unlimited travel with no time restrictions over the whole British national rail network, cost as follows (May 2009 prices):

7-day standard class All-Line Rail Rover £430 (child £284, 16-25/senior/disabled railcard holder £284)

14-day standard class All-Line Rail Rover £650 (child £429, 16-25/senior/disabled railcard holder £429)

7-day 1st class All-Line Rail Rover £650 (child £429, senior or disabled railcard holder £429)

14-day 1st class All-Line Rail Rover  £990 (child £653, senior or disabled railcard holder £653)

The All-Line rover is valid on all national rail trains at all times during its validity, there are no time restrictions.  A 7-day All-Line Rail Rover is in fact cheaper than two full-fare returns for peak travel between London and (for example) Manchester or Newcastle, both of which cost over £200.  So the All-Line Rail Rover is the cheapest option if you need to make two peak-hour business trips to London in the same week!  You can buy Rail Rovers from any railway station or train operator telesales line, but not online.  You can only buy one within 3 days of the date you want them to start (5 days for Rail Rovers bought from telesales).  If you have any trouble buying a rail rover, ask them to look in section G of their fares manual.   It's also valid on the Ffestiniog Railway, and on Caledonian sleepers (sweated cars free, sleepers if you pay the berth supplement).  It is not valid on Eurostar, Heathrow Express, Heathrow Connect, London Underground or Docklands, heritage railways (except Ffestiniog Railways) or shipping services.  For information on rail rovers covering other areas call National Rail Enquiries on 08457 48 49 50.


London tours & sightseeing...

 
  • check out the day tours, city tours & excursions at www.isango.com;

  • or buy a London Pass giving fee entry to all the main attractions.


 

To Europe by train...

See the Europe page for information on how to travel from the UK to destinations all over Europe by train.

Taking a UK train to connect with Eurostar?

See the Buying train tickets to Europe page for advice on Eurostar through tickets from many UK towns and cities, or the special connecting train tickets from most British stations to 'London International'.

Buy 'The Man in Seat Sixty-One' book...

An essential handbook for train or ferry travel from the UK into Europe, based on this website and written by yours truly.  Published in paperback by Transworld, click to buy at Amazon.co.uk.


London to Scotland by sleeper...

From £19 one way

For times, fares & information, see the Caledonian Sleeper page

It's the most civilised, romantic and time-effective way from central London to the heart of Scotland. Every night except Saturday night, two Caledonian Sleeper trains leave London's Euston station, one around 21:15 for Dundee, Stirling, Perth, Gleneagles, Aviemore, Aberdeen, Inverness and Fort William, the other around 23:55 for Edinburgh and Glasgow.  These sleeper trains are miniature hotels on rails, with 1- & 2-berth sleeping compartments with proper beds and washbasin, fully-air-conditioned, plus a lounge car with steward service of wine, beer, spirits, soft drinks and snacks.  There are also economy reclining seats.  The Caledonian Sleepers are run by ScotRail, the Scottish train company, and are crewed by Scottish staff - a little bit of Scotland that visits London six nights a week.  Book sleepers online at www.thetrainline.com (small booking fee applies) or at www.scotrail.co.uk, or call ScotRail on 08457 55 00 33.

The Caledonian Sleeper from London to Scotland...   Caledonian Sleeper from London to Scotland: 1st class 1-berth sleeper   Caledonian sleeper from London to Scotland:  Standard class 2-berth
Above:  The Caledonian Sleeper waits to leave London Euston on its 500 mile journey to the Highlands of Scotland.  

Above:  1-berth sleeper

(= First class).

 

Above:  2-berth sleeper

(= Standard class).

The most wonderful train in Britain?

The London - Fort William 'Caledonian Sleeper' on Rannoch Moor...Easily the most amazing train ride in Britain is the overnight Caledonian Sleeper from London to Fort William, sometimes known as 'The Deerstalker'...

Why?  Imagine the convenience of a train that leaves rainy central London after work at 21:00 and arrives at Fort William in the glorious Scottish West Highlands at the foot of Ben Nevis (the highest mountain in Britain) at 09:43 next morning.  Imagine a trip where you go to bed as the train speeds through familiar London suburbs at 80mph, then wake up in the middle of nowhere, surrounded by mountains, streams and woods, sunlight streaming through the window, deer bounding away from the train, a diesel locomotive struggling to haul the two sleeping-cars and lounge car up the gradients and around the sharp curves of the scenic West Highland Line at 40mph.  Imagine a train that has almost 'cruise train' facilities - private sleeping compartments and a plush lounge - yet on which you can travel for just £99 return. 

Regular fares start at £49 one-way or £99 return including breakfast sharing a 2-berth room or £169 with a room to yourself (passengers travelling alone can book a berth in a 2-berth room and share with another passenger of the same sex, if they don't want to pay the 1st class single berth fare).  You can also get special online 'Bargain Berth' fares for just £19/£29/£39/£49 one-way, although these cheap deals are few and far between on this particular train.

Anyone who lives in the South of England but who loves the Scottish Highlands should know about this train.  If you fancy a weekend away in the heart of the Highlands, this train makes it possible!  Book online on the Caledonian Sleeper page or by calling ScotRail on 08457 55 00 33.

To complete the experience, take the connecting train from Fort William to the end of the line at Mallaig, a small fishing port and ferry terminal for Skye.  This is one of the most scenic sections of line anywhere in the UK.  Or you could climb Ben Nevis, the highest mountain in Britain - the main track up 'the Ben' starts just 15 minutes walk from Fort William station.

See the West Highland Line page for more information...

 

 London to the Channel Islands

Condor Ferries high speed catamaran from Poole or Weymouth to Guernsey & JerseyFor travel to Jersey & Guernsey, see the Channel Islands page...

Condor Ferries operate fast catamarans from Weymouth & Poole to Jersey & Guernsey, and a conventional ship from Portsmouth to Jersey & Guernsey.  Special combined train+ferry fares are available from any station in the UK to Guernsey or Jersey.  See the Channel Islands page for more information, or visit www.condorferries.co.uk.

 

 London to the Isle of Man

For travel to the Isle of Man, see the Isle of Man page.

The Isle of Man Steam Packet Co (www.steam-packet.com) operate ferries to Douglas from both Liverpool & Heysham, also from Dublin & Belfast.  There are special inclusive train+ferry fares from any station in Britain to Douglas, see the Isle of Man page for prices and how to buy tickets.

 

 Quick guide to British train fares...

Long-distance train fares...

They say train fares are complicated.  But for all practical purposes, there are now just 3 types of fare making it as simple as 1, 2 3.  All the train companies now use the same 3 names for the same 3 types of ticket.  Always confirm the exact restrictions and conditions when you buy your ticket.  If you're buying a ticket to connect with a Eurostar to Paris or Brussels, see this page. Railcard info.

 

1. Anytime = fully-flexible...

Anytime fares are a simple concept to grasp:  Valid any time, any day, any train, any operator

Aimed at business travellers, Anytime fares are fully-flexible but expensive, for example London-Manchester £110 one-way, £220 return.  Valid by any permitted route unless a specific route is shown on the ticket.  You can break your journey in either direction.  Valid 1 month.  No advance booking necessary, you can get on any train on which your ticket is valid without a reservation.  Refundable less an admin fee if unused.  One-way fares normally half the cost of a return.  They were called 'Open' fares before September 2008.

 

2. Off-peak = flexible with restrictions...

Off-Peak fares are valid on any train, any operator, any day, any time except during the Monday-Friday business travel peaks

This generally means they're not valid on trains leaving before about 10:30 on Monday-Fridays and on trains leaving London between 15:00 & 19:00 Monday-Friday.  The exact time restriction varies by route, so you'll have to ask.  They're affordable, for example London-Manchester £58 one-way, £59 return.

You must make the outward journey on the date shown on the ticket, but can return any day within 1 month.  They are valid any time at weekends, and (it's safe to assume) after 10:30 on Monday-Fridays.  They are also not valid on trains leaving London (or Reading, Watford, Luton or Stevenage) between 15:00-19:00 Mondays-Fridays.  Some Savers have more generous restrictions than this, but the exact time restriction varies by route and destination, so you'll have to ask. 

No advance booking necessary, you can buy a ticket on the day and get on any train on which your ticket is valid without a reservation.  You can take any train operator's train, travel via any permitted route, unless a specific route is shown on the ticket.  You can break your journey on the return leg, but not the outward leg.  Refundable less an admin fee if unused.

One-way off-peak fares for long-distance journeys are usually at only £1 less than the return, so don't buy one unless you're sure you won't need to come back.  A few companies also have more expensive but less restrictive versions.  Off-Peak fares were called 'Saver' fares before September 2008.

 

3. Advance = cheap, inflexible...

Advance fares are another simple concept to grasp.  They're airline-style cheap tickets, only valid on the train you've booked, no refunds, limited or no change of travel plans allowed.

They must be booked by 18:00 the day before travel (in reality, 23:59 in many cases).  No break of journey allowed.  Limited numbers of seats are available at each price level, so book early to get the cheapest fare.  Use www.nationalrail.co.uk to check availability.   They are now normally priced as one-way fares, so you can combine the cheapest fare for your outward journey with the cheapest fare for your return leg.  Example:  London-Manchester from £12.50 each way.

 

Short distance fares & fares in the London & South East area...

The same three types apply to short distances too, though obviously you won't find Advance tickets for very short journeys.  And for shorter journeys, and journeys within the London & Southeast area, Anytime & Off-Peak tickets tend to be valid for just one day, not a month.

 

1. Anytime for peak travel...

Fully-flexible fares, but for shorter journeys valid only for 1 day, not a month.  Valid at any time, on any train, by any train operator, by any permitted route (unless a specific route is shown on the ticket).  You can break your journey in either direction.  Refundable less an admin fee.  Priced for commuters.

 

2. Off-peak for off-peak travel...

Short-distance Off-Peak fares are valid 1 day only, on any train at weekends, and after the morning rush hour (about 09:30) on Mondays-Fridays*.  After the Monday-Friday morning peak*, they are valid on any train, by any train operator, by any permitted route (unless a specific route is shown on the ticket).  You can break your journey in either direction.  Refundable less an admin fee if unused.  Priced for a day out!

* on routes from Paddington, Liverpool Street, Kings Cross, Cardiff, Edinburgh, Glasgow, etc. there is an evening peak hour restriction out of London.

 

Off-Peak period returns: 

On medium distances, there may also be a period Off-Peak return (valid 1 month, any time at weekends, after the morning peak hour on Mondays-Fridays) or in some cases valid any time at weekends, after 09:30 on Mondays-Fridays, outward travel on the date on the ticket, return travel within 5 days.

 

Sponsored links:

Which train operators & routes can I use with my ticket?

People get hung up on there being 20+ different operators, but it's actually pretty simple.  The government requires train operators to work together as a network, so:

  • If your ticket says 'Route any permitted' (as most of them do) then it is valid on any train operator's train, via any of the permitted routes between your origin and destination, although obviously if you have an Off-Peak ticket you must stick to any time restrictions which apply to it.  There are no time restrictions with an Anytime ticket.  An Advance ticket is only valid on the specific train you've booked.

  • If your ticket gives a specific route, for example 'Route Taunton' then it is valid on any train operator's train, via any of the permitted routes for that journey that pass through the specified place, in this case Taunton.

  • Only if it says (for example) 'Route Hull Trains only' are you restricted to using only the trains of that particular train company, in this example those of Hull Trains.  Advance tickets are only valid on the specific train you're booked on, so are by definition only valid on a particular train company's train - you'll often see an 'AP' (for Advance Purchase) added to the route, for example 'Route AP Virgin Trains only'.  However, it's relatively rare to find Anytime & Off-peak fares valid only on trains of a specific operator, and where they do exist there are almost always 'route any permitted' anytime & off-peak fares as well.

Why are there several 'Anytime' & 'Off-Peak' tickets for my journey, all with different prices?  Unfortunately, online ticket systems don't usually show the ticket routing.  So you might see two 'Anytime' fares from (say) London to Hull, one apparently valid on all the trains, the other only valid on a handful of trains and cheaper than the first one.  The reason is simple, in this case the first one is the 'route any permitted' anytime fare, the other is a cheaper 'route Hull Trains only' anytime fare only valid on Hull Trains' own services.  Similarly, you may find two Anytime or Off-Peak tickets between London & (say) Birmingham, one valid on all trains, the other only on some of the trains.  In this case it's because there are two sets of fares to Birmingham, one set being the 'route any permitted' fares valid on all routes & operators, the second being cheaper 'route High Wycombe' fares valid on all operators but only on the slower route via High Wycombe.  This would be obvious, rather than confusing, if the online systems stated the ticket routing for each fare they showed, but they don't.  The choice between (on the one hand) slower but cheaper and (on the other hand) faster, more frequent but more expensive, is up to you.

Breaking your journey ('stopovers'):  With an Off-Peak ticket you can take an interesting or scenic route and change trains as much as you like without leaving the station, as long as you stay within the time restrictions which apply to your ticket and stick to one of the permitted routes (see below).  However, you can only break your journey (i.e. stop off and leave the station) on the return leg of an Off-Peak return, not on the outward leg of an Off-Peak return, and not at all on an Off-Peak one-way ticket.  With an Anytime one-way or return ticket, there are no time restrictions and you can break your journey anywhere you like along any of the permitted routes.

How are fares set?  Here comes the science bit...  Behind the scenes, fare setting works like this:  Every origin-destination pair (known as a 'flow') is allocated to a particular train operator who has the right and the obligation to set the fares.  This operator is known as the 'Lead Operator' for that flow.  Once the Lead Operator has set the fares, every other operator serving any part of that flow (known as the 'Secondary Operators') are legally obliged to accept those fares for travel on their trains.  As I've said, Advance fares are by definition only valid on one train operator's trains, and both Lead Operators and Secondary Operators are allowed to set Advance fares for their own trains.  In addition Secondary Operators are allowed to set other (more flexible) fare types for their own trains, although only a few choose to do so.  For example, you'll see 'anytime' & 'off-peak' fares from London to Hull routed 'Hull Trains only' set by Secondary Operator Hull Trains, in addition to the main London to Hull 'route any permitted' anytime & off-peak fares set by Lead Operator National Express East Coast.  However, Lead Operators are not permitted to set fares which are only valid on their own trains, other than Advance fares, temporary fares & first class fares.  Revenue from the fares set by Lead Operators is shared between all operators serving that route, based on a computer system called ORCATS which models the proportion of passenger miles travelled on each operator.

What are the 'permitted routes'?

The 'permitted routes' for a given origin & destination are set out in a document called the National Routeing Guide.  Don't worry about getting hold of a copy, even ticket clerks can't understand it half the time, just accept that it exists, and its contents have been incorporated into the various journey planning systems such as those used on nationalrail.co.uk, thetrainline.com & raileasy.co.uk.  To give you a flavour of how flexible the permitted routes are:

  • The shortest route by regular train service between the origin and destination is always a permitted route;

  • You'll generally find that most other reasonable routes are permitted, in addition to the shortest one.

  • If you use a through service (in other words, a direct train with no changes) then it is always considered a permitted route as long as you stay on that train, even if the train takes a round-about route;

  • From London to Birmingham for example, permitted routes are the West Coast Main Line from Euston via Milton Keynes, the slower route from Marylebone via High Wycombe & Banbury, and the route from Paddington via Reading, Oxford & Banbury.  The rail maps on nationalrail.co.uk may help you understand the routes quoted here.

  • From London to Edinburgh, Glasgow & most stations in Scotland for example, the permitted routes include the two obvious main lines with direct trains (East Coast Main Line from Kings Cross via York & Newcastle, West Coast Main Line from Euston via Crewe & Carlisle, plus the Midland Main Line from St Pancras via Leicester, Derby or Nottingham, Sheffield, Leeds and the scenic Settle & Carlisle route, and permutations of those routes involving travel from Liverpool Street via Cambridge & Ely to Peterborough then on via York & Newcastle, plus the route from Paddington via Reading, Oxford, Birmingham & on via Carlisle.  However, going via Swindon & Gloucester is not permitted as it's too far west, nor is going via Ipswich which is too far east.  The rail maps on nationalrail.co.uk may help you understand the routes quoted here.

  • There are a few quirks in the system, naturally.  A key one involves London to or from Devon & Cornwall.  In theory, a 'route any permitted' ticket between London & Exeter (or anywhere west of Exeter) would be equally valid from Paddington via Bristol & Taunton or Westbury & Taunton, or on the slower scenic route from Waterloo via Salisbury & Honiton.  However, the fares system in fact only contains a set of fares routed 'Taunton' and another set routed 'Honiton' as this is what was inherited from British Rail, there aren't any 'route any permitted' fares available.  But don't worry, under the National Rail Conditions of Carriage you're entitled to travel on a different route from the one shown on your ticket (assuming it's not a train-specific Advance ticket, of course) on payment of a 'change of route' excess fare.  This is the difference, if any, between the fare paid for the original route and the cheapest walk-up ticket valid for the train & route now being taken.  Since the faster route via Taunton has the more expensive fares and the tighter time restrictions on its off-peak tickets, this 'change of route' excess fare normally costs nothing if you have a 'route Taunton' ticket but choose to travel via Honiton & Salisbury to/from Waterloo in one or both directions.  If the conductor tries to tell you your ticket isn't valid, politely suggest he consults his Ticket Examiner's Handbook and National Rail Conditions of Carriage, and ask for a 'change of route excess fare' at zero cost.


 

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Page last updated 14 May 2009

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